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The Support at Home Program has replaced Home Care Packages under the new Aged Care Act from 1 November 2025.
We are here to help you understand your options and get the support you need. Learn More.

Changing Home Care Providers: What You Need to Do?

how to change home care providers

While the number of people using home care packages is steadily increasing, the surge in competition is also raising concerns about the quality of services provided by home care providers, which can eventually cause care receivers like you to question their satisfaction with their care provider. Are you or your loved one dissatisfied with your current […]

What are the differences between CHSP and HCP?

Commonwealth Home Care Package

In the search for reliable and tailored aged care services, two terms frequently come up: CHSP (Commonwealth Home Support Programme) and HCP (Home Care Package). These terms may sound familiar, but understanding their differences and how they can meet your specific needs is essential. Both programs play a vital role in providing assistance and support […]

What does a level 1 home care package include?

level 1 home care package

Ever wondered about the origin of that term we casually toss around when sending a parcel of kindness? The CARE Package is a symbol of hope and assistance. Did you know it all began with the groundbreaking efforts of CARE (Cooperative for Assistance and Relief Everywhere)?  Back in 1946, it started when CARE sent out […]

What is Home Care Assessment and How is it Performed?

Aged care assessment

Ever wondered why patients undergo assessments? Well, it’s like the essential building block of healthcare – the key to providing effective and personalised medical care. Think of it as a deep dive into a patient’s story, where healthcare professionals gather crucial insights into their medical history, current health status, and unique needs. This process isn’t […]

Benefits of Caring Elderly in Their Own Home

home care for the elderly

Caring for the elderly in their own home, also known as aged care, offers several benefits. It provides peace of mind for both the elderly loved ones and their family members, knowing that they can live independently in a familiar and comfortable environment. Home health and personalised home care services for seniors ensure that the […]

Level 4 home Care Package: What does it include?

level 4 home care package

Did you know that, as per health.gov.au, around 500,000 older individuals actively seek access to aged care services each year? If you find yourself among this group, understanding the significance of a Level 4 Home Care Package becomes paramount. For you in your golden years desiring the highest level of support to gracefully age in […]

What does a level 2 home care package include?

what does level 2 home care package include

A level 2 home care package is a comprehensive solution that encompasses a range of services meticulously designed to address the low-level care needs of individuals. Tailored to provide essential support, these in-home care service packages are crafted to meet the specific care requirements of seniors or those facing health-related challenges. Within the framework of […]

Cost of Home Care Packages (HCP) in Melbourne

Cost of Home Care Packages (HCP) in Melbourne

Home is where the heart is, they say, but maintaining that beloved home can become increasingly challenging as we age. For many elderly individuals residing in Melbourne, the cost of care services has become an alarming concern. With the growing demand for assistance, the cost of Home Care Packages (HCP) has been a topic of […]

The importance of personal care services for people living with disability 

Personal care services

The everyday tasks that most people take for granted are extremely difficult for elderly people and those with disabilities. Personal care, therefore, becomes the best option to provide these people with precise and competent care. The majority of businesses that offer personal care services provide specialised services for disabled people. In order to ensure that […]