Support At Home
Delivered with Care

Helping you stay at home, with care that feels right

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Reliable Support at Home Delivered with Care

At Auspire Care, we know home isn’t just where you live. It’s where everything feels right. 

Where your routines make sense, where your memories are and where you’re still you. 

From 1 November 2025, the support at home program replaced the Support at home Packages, as informed by the Australian Government. This change in the support at home program may feel overwhelming for many families looking for reliable aged care support services for their loved ones. The good news is that we’re here to help you understand the newly replaced Support at Home program, walk through it with confidence, and show how the right support at home can help you live better every day. 

Support at Home means older Australians get care at home, built around what they need and how they live. What we care about is keeping you safe, supported and steady at home, with you still making the decisions that matter. 

What Is Support at Home?

Support at Home is an Australian government-funded aged care program designed to help older people stay independent at home in their own comfort. It brings all the in home aged care support and in Support at home support services into one system that’s simpler, more flexible, and makes sense. 

Rather than fitting people into fixed packages, Support at Home provides services based on an aged care assessment. Support can increase, decrease, or change over time as your needs change. 

At Auspire Care, Support at Home means: 

  • Receiving help without giving up independence 
  • Staying connected to your home and community through trusted community home support services 
  • Knowing support is there when you need it 
  • Feeling reassured that someone is looking out for you 

Who Supports at Home Is For

Support at Home is available to: 

  • People aged 65 years and over 
  • Aboriginal and Torres Strait Islander people aged 50 years and over 
  • Older people who want to stay at home with a little extra support through a personalised home support service 

People seek Support at Home for many reasons. Some need help after illness or hospital stays. Others need regular assistance as everyday tasks become harder. Many families simply want peace of mind knowing support is in place from trusted support service providers. 

Eligibility and service levels are determined through an aged care assessment. Auspire Care supports you through this process, explaining what to expect and what your options are at every step. 

How Support at Home Is Structured

Under the Support at Home program, services are grouped into clear categories. This helps you understand what support is available and how it can help you live your life better with the right Support at home support program. 

Everyday Living Support

Everyday living support helps take the pressure off daily tasks that can become tiring or unsafe. 

This may include: 

  • Light household cleaning 
  • Laundry and changing bed linen 
  • Meal preparation that suits your preferences 
  • Help with shopping and errands 

These flexible in home support services help keep your home comfortable and allow you to focus more on yourself. 

Independence and Personal Care Support

Personal care is about dignity, comfort and trust. Our carers and in home support worker provide this support with sensitivity and respect. 

Support may include: 

  • Help with dressing and personal hygiene 
  • Support with safe movement around the home 
  • Help attending appointments or community activities 

Our caring in Support at home support worker works at your pace and follows your routines, so care feels natural rather than intrusive.

Health and Clinical Support at Home

For people with health needs, Support at Home can include clinical care delivered at home through trusted in home health support services. 

This may involve: 

  • Medication support and monitoring 
  • Regular health and well-being checks 
  • Coordination with allied health professionals 
  • Ongoing support alongside your GP 

Receiving in home health support and health care at home often reduces stress and provides reassurance to everyone involved with the individual. 

Short Term and Specialist Support Pathways

Support at Home also includes short term pathways to meet specific needs at different stages of life.

Restorative Care Pathway

Short term support focused on rebuilding strength, mobility and confidence after health-related issues.

Assistive Technology and Home Modifications

Support to access equipment or home changes that improve safety and independence, such as mobility aids or bathroom modifications.

End of Life Pathway

Additional support for people who choose to remain at home during advanced illness. We focus on comfort, dignity and emotional support for both the individual and their loved ones.

Support at Home That Feels Like Home

Growing older does not mean giving up your wishes. With the right support at home, home can remain a place of comfort and safety that you’ve always wished for. 

Auspire Care’s Support at Home services are built around people and their lives. Our reliable in home support service is designed to make daily living easier while helping you stay connected to the life you love. 

When you are ready, we are here to listen, guide, and support you in staying at home with confidence and dignity.

How Funding Works Under Support at Home

Support at Home funding is allocated based on what you need. Instead of daily amounts, you get funding in quarterly budgets, which makes it easier to plan your support ahead.

Some services are fully covered, while others might need a contribution from you, depending on your income and what kind of help you’re getting. We explain all the costs clearly at Auspire Care, so you always know exactly how your funding is being used and there are no surprises.

How Auspire Care Supports You

Our Approach

  • We take time to understand your life, not just your care needs
  • We explain Support at Home in plain language
  • We help you plan and manage your support confidently
  • We match you with carers you feel comfortable with
  • We review your care regularly and adjust when life changes

You remain involved in decisions about your care, always.

Why Families Choose Auspire Care

Families trust Auspire Care because we lead with care, not convenience. 

  • Compassionate, experienced support workers 
  • Consistent care that builds trust over time 
  • Clear communication with clients and families 
  • Respect for your personal preferences, culture, and lifestyle 
  • A real focus on keeping your independence and dignity 

What we want is to help life at home feel safer, easier, and more supported with trusted in home support services and personalised care. 

Client Testimonials

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Our Office:

Level 1, 366 Sydney Road, Coburg VIC 3058

Phone:

1300 433 983