At Auspire Care, we know home isn’t just where you live. It’s where everything feels right. Where your routines make sense, where your memories are and where you’re still you.
From 1 November 2025, the Support at Home program replaced the Home Care Packages, as informed by the Australian Government. This may feel very overwhelming for a lot of families who want the right care for their loved ones. The good news is that we’re here to help you understand the newly replaced Support at Home program, walk through it and how you can live a better life with its help.
Support at Home means older Australians get care at home, built around what they need and how they actually live. What we care about is keeping you safe, supported and steady at home, with you still making the decisions that matter.
Support at Home is an Australian government-funded aged care program designed to help older people stay independent at home in their own comfort. It brings all the in-home aged care services into one system that’s simpler, more flexible, and actually makes sense.
Rather than fitting people into fixed packages, Support at Home provides services based on an aged care assessment. Support can increase, decrease, or change over time as your needs change.
At Auspire Care, Support at Home means:
Support at Home is available to:
People seek Support at Home for many reasons. Some need help after illness or hospital stays. Others need regular assistance as everyday tasks become harder. Many families simply want peace of mind knowing support is in place.
Eligibility and service levels are determined through an aged care assessment. Auspire Care supports you through this process, explaining what to expect and what your options are at every step.
Under the Support at Home program, services are grouped into clear categories. This helps you understand what support is available and how it can help you live your life better.
Support at Home also includes short term pathways to meet specific needs at different stages of life.
Short term support focused on rebuilding strength, mobility and confidence after health-related issues.
Support to access equipment or home changes that improve safety and independence, such as mobility aids or bathroom modifications.
Additional support for people who choose to remain at home during advanced illness. We focus on comfort, dignity and emotional support for both the individual and their loved ones.
Support at Home That Feels Like Home
Growing older does not mean giving up your wishes. With the right support, home can remain a place of comfort and safety that you've always wished for.
At Auspire Care, our Support at Home services are built around real people and real lives. When you are ready, we are here to listen, guide, and support you in staying at home with confidence and dignity.
Support at Home funding is allocated based on what you need. Instead of daily amounts, you get funding in quarterly budgets, which makes it easier to plan your support ahead.
Some services are fully covered, while others might need a contribution from you, depending on your income and what kind of help you’re getting. We explain all the costs clearly at Auspire Care, so you always know exactly how your funding is being used and there are no surprises.
How Auspire Care Supports You
You remain involved in decisions about your care, always.
Families trust Auspire Care because we lead with care, not convenience.
What we want is to help life at home feel safer, easier, and more supported.
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Support at Home brings all in-home aged care services into one program with clearer service categories and more flexibility. Instead of fixed package levels, support is tailored to your assessed needs and can be adjusted more easily as your situation changes.
If you are already receiving a Home Care Package, you will transition into the Support at Home program. Existing arrangements are protected, and Auspire Care will help you understand what stays the same and what may change over time.
No. You are not required to change providers. If you are happy with your current care and provider, you can continue receiving support with Auspire Care and transition smoothly into the new system.
Timeframes vary depending on demand and your level of need. After requesting an aged care assessment, approval can take several weeks. Auspire Care can help you prepare and understand what to expect while you wait.
Yes. Support at Home is suitable for low-level support as well as more complex care. Many people start with a small amount of help and increase services gradually as their needs change.
Support at Home is designed to be flexible. If your health changes due to illness, injury, or hospitalisation, your services can be reviewed and adjusted to provide more support when needed.
Consistency is important. Auspire Care aims to provide regular carers wherever possible, so you see familiar faces and build trust over time.
Yes. Support can be arranged outside standard hours if assessed and approved as part of your care plan.
Absolutely. With your consent, family members can be involved in planning, reviews, and communication. Many families find this reassuring and helpful.
Some services are fully funded, while others may require a contribution based on your income and the type of support you receive. Auspire Care explains costs clearly before services begin, so there are no surprises.
Yes. The purpose of Support at Home is to help people remain living safely at home for as long as possible by providing the right support at the right time.
